A critical incident is “any situation faced by service personnel that causes unusually strong emotional reactions which have the potential to interfere with their ability to function either at the scene or later” (J.Mitchell 1998)

This workshop will provide information in the following areas:

 

What defines a critical incident

Stages of incident management

Threat assessments

Bataris Box

De-escalation techniques

Restoring balance

Professional Development series

AU$45.00Price

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